Verso is a part of Fusion BPO Group, one of the most prominent names in the global BPO scene. As a result, Verso can help our clients to fulfill their call centre needs by becoming their call centre partner. With a vast experience in telemarketing, lead generation and email marketing, we can also take charge of your customer communications, making it more efficient, effective and engaging.
From playing the role of your customer relationship manager to taking the helm of market research, collection, lead generation and appointment setting, our expert call centre team at Verso can handle anything. Our call centre service offerings present you with an eclectic combination of cutting-edge technology, robust infrastructure, and skills. Our multi-channel, multilingual call centre services allow us to help our clients from various industry deliver better customer experience, earn loyalty and increase the bottom line.
We offer a host of call centre services that can be roughly categorized under three main heads.
Back Office Services
Refund Claim Processing
Direct Response Tele Sales
Live Chat Support
Collections and Recovery
Cross-Selling and Upselling
Refund Claim Processing
At Verso, we always strive to live up to our clients’ expectations while rendering call centre services. Whether our client is a significant corporate entity or a small business, we serve them with the same dedication and a commitment to excellence and ensure that our services bring them the desired results.
To know more about our call centre service offerings, contact us today!
With Verso’s expert telephone validation and verification service, we ensure that you collect accurate, opted-in, and correctly formatted phone numbers and identify the necessary actionable information about a customer or business.
Our data appending service can enrich your data with cross-channel techniques and formidable in-house data assets to provide you with a deeper understanding of your customers and prospects, which will help you plan your future strategies.
Verso’s data cleansing service helps you to stay on top of your consumer and marketing data and compliance and reap the benefits of a clean database.
Verso has real-time access to millions of opted-in, personalised, and accurate email addresses that can be used to drive successful digital campaigns for you. We can help you plan, implement, and track your email campaigns. We can also help you broadcast the campaign to ensure greater success.
We source, capture, compile, enhance, and supply the most up-to-date and highly profiled consumer lifestyle data available in the UK today. Our secure database holds exceptionally high volumes of live, fresh, and remarkably accurate opted-in data through the use of proprietary analytical methods, automated suppression tools, feedback loops, and regular structured interaction with the base.
As the UK’s premier lead generation and consumer data provider, we provide high-quality, high-impact, and pre-qualified sales lead with a high conversion rate to our clients. Our products, quality control process, and advanced survey technology bring you genuine new customers in real-time.