At Verso Group UK Limited, we treat complaints seriously as we want to ensure you receive the highest standards of service.
If you have a complaint, please contact us with the details over email i.e. firstname.lastname@example.org or call us on 01582 763 090. We have 30 days to consider your complaint. If we have not resolved it within this time you may complain to the ICO.
We will send you an email acknowledging receipt of your complaint within 48 hours of receiving it.
We will then remove your number from our database. So that you don’t receive any phone calls in the future as well from our 3rd party clients.
If you wish to know more about the data what we have & how we got your data. We will then investigate your complaint & shall get back to you within 5 working days normally but that must depend on the information which customer needed.
Verso Group UK Ltd will send you a detailed written reply to your complaint, including his/her suggestions for resolving the matter, within 30 days of sending you the acknowledgement letter.
At this stage, if customers are still not satisfied, they can contact us again.
We will write to you within 14 days of receiving your request for a review, confirming our final position on your complaint and explaining our reasons.
No charge – Complaining to us is free.
Verso Group recommends anyone who wishes to stop unsolicited live sales and marketing calls register for free on the Telephone preference service. You can visit the Site https://www.tpsonline.org.uk/
With Verso’s expert telephone validation and verification service, we ensure that you collect accurate, opted-in, and correctly formatted phone numbers and identify the necessary actionable information about a customer or business.
Our data appending service can enrich your data with cross-channel techniques and formidable in-house data assets to provide you with a deeper understanding of your customers and prospects, which will help you plan your future strategies.
Verso’s data cleansing service helps you to stay on top of your consumer and marketing data and compliance and reap the benefits of a clean database.
Verso has real-time access to millions of opted-in, personalised, and accurate email addresses that can be used to drive successful digital campaigns for you. We can help you plan, implement, and track your email campaigns. We can also help you broadcast the campaign to ensure greater success.
We source, capture, compile, enhance, and supply the most up-to-date and highly profiled consumer lifestyle data available in the UK today. Our secure database holds exceptionally high volumes of live, fresh, and remarkably accurate opted-in data through the use of proprietary analytical methods, automated suppression tools, feedback loops, and regular structured interaction with the base.
As the UK’s premier lead generation and consumer data provider, we provide high-quality, high-impact, and pre-qualified sales lead with a high conversion rate to our clients. Our products, quality control process, and advanced survey technology bring you genuine new customers in real-time.