MANAGEMENT & CONSULTANCY SERVICES

Verso’s expert management and consultancy team are able to work with you across sales, marketing and operations. We focus rigorously on results and work hard to gain a solid understanding of your business before positioning optimised solutions with you that are strategically aligned to your objectives, your budget and your ROI.

High quality data and lead generation plus the greater alignment between sales and marketing is the raison détre for successful business today. Building and managing the requisite processes to better handle all the interactions and touchpoints with your prospects and customers across every channel is vitally important and there is increasing pressure from regulatory forces to ensure that you do so in a compliant, best practice and standardised way.

Thanks to our independent expertise and extensive experience, Verso can help you achieve your business goals quickly and economically. We can add value to your data management and insight capabilities, your cross-channel sales and marketing strategy, your data governance and many other pressing matters that your business may face in relation to your sales, marketing, product/service positioning and overall customer experience.

While Verso typically provides medium to long term expert strategic management and consultancy to businesses - at commercially sensible rates - we can also furnish you with more concise and focused input. We’re able to offer bespoke reports, research and analysis, deliver tailored best practice workshops to your team (online or offline) and help facilitate activity and/or direction among your internal projects and groups.

Our aim is always to give your business an outside-in perspective and help it to grow. Our management and consulting service deliver valuable support to business in many areas, including the following:

  • Customer Insight & Segmentation – As the UK’s leading consumer data provide, Verso can help you identify your best customers and define their behaviours and purchasing patterns. We’ll help you better understand your customer journey and buying cycle, recognise customer needs and provide you with actionable insight that helps assimilate velocity, increased conversion and greater customer spend into your sales and marketing process.
  • Product & Category Management – Verso will help your business objectively understand whether your products/services – and their positioning - are enough to meet the ever changing demands of your consumers. We’ll provide you with well considered and precise recommendations on how you can improve. Worse case – we’ll impartially validate all the things that you’re doing right.
  • Pricing – We can help you benchmark and calibrate the prices of your products/services to better reflect buying behaviour, channels and competitive options
  • Sales Channel Effectiveness – Given our telemarketing, digital and cross-channel lead generation experience, Verso are often able to identify quick, targeted and measurable refinements to your processes that blend strategic thought with tactical implementation to boost your revenue
  • Customer Experience – Verso can work with you to ensure that all interactions with your customers and prospects are positive and compliant and that, where possible, your sales cycle is compressed
  • Loyalty & Advocacy – Whether it’s with enhanced lead nurturing, drip marketing, channel harmonisation, reputation management techniques or just greater visibility and insight of what’s really happening at the coal face; Verso can help you better retain customers, maximise your cross-sell and share-of-wallet opportunities and turn customers into vocal advocates
  • Marketing Strategy – Verso find some clients need a degree of support developing a winning marketing strategy from the ground up. Many just need a fresh pair of eyes or a few minor tweaks. Others need real- world insight that validates what they’re doing already is right so that they can do more of it. We are comfortable in any of these scenarios and work hard to position optimised and well structured solutions tethered to your sales and marketing objectives, your budget and your ROI